Shipping Policy

This Shipping Policy explains how orders placed on Soaqera are processed and delivered.

Order processing time

Orders are typically processed within [X] business days of purchase. You will receive a confirmation email once your order has shipped, including tracking information where available.

Shipping rates and delivery time

We currently offer free shipping on all orders. Estimated delivery time is [X–X] business days depending on your location, though this may vary during peak periods or due to circumstances outside our control.

Shipping destinations

We currently ship to [list countries/regions, e.g. the UAE]. If your country is not listed at checkout, please contact us to check availability.

Order tracking

Once your order ships, you'll receive a tracking link by email. If you haven't received tracking information within [X] days, please reach out to us.

Delays

While we aim to meet estimated delivery times, occasional delays can occur due to customs, weather, or courier issues. We appreciate your patience and will help resolve any delivery issues promptly.

Contact us

Questions about shipping? Reach us at soaqera@gmail.com or +971 058 173 1126.

Note: bracketed [X] values are placeholders and should be replaced with your store's actual shipping terms before this page is considered final.